Joyland Safaris COVID-19 health and safety protocols

There is undoubtedly no determined end in sight of the COVID-19 pandemic although global efforts to find vaccine(s) and develop guidelines on how to live with COVID-19 have picked momentum

So is it safe to travel to Kenya amidst the global covid-19 pandemic?

Our answer is YES. Kenya has been listed among the 80 global destinations certified and authorized to use the “World Travel and Tourism Council (WTTC) “Safe Travel Stamp” after the destination’s adopted the global COVID-19 health and hygiene standardized protocols.

This stamp allows for the recognition of Kenya as a viable holiday safari destination subject to the implementation of the health and safety protocols.

COVID 19 – Safari Guest Guideline

We  at Joyland Safaris value your health safety and have adopted tourism and hospitality protocols on health and safety to mitigate the effects of the disruptions caused by the corona virus disease and taken responsibility of ensuring that destination Kenya is safe for tourism business.We have created a COVID 19 Health Team that is ready to  ensure that we follow all safari protocols as per the Ministry of Health in Kenya Tanzania, Uganda, Ethiopia and Zanzibar, as well as adhere to the WHO and IATA Guidelines.

Our Safety Protocols & Guidelines

Our COVID 19 Health team works hand in hand with the relevant stakeholders to keep our information up to date. Therefore, our information indicated below might be changed as time goes by.

Medical Insurance, Help & Evacuation Covers

  • It’s mandatory that all Guests have Medical insurances that will be ideal in case of any health complications you get.
  • The properties we work with, have been certified by the Countries Ministry of Health. In case of any medical emergencies, it will be easier to access medical assistance
  • You will be subjected to mandatory testing and in cases of positive results, Guests will be taken into quarantine for further check-ups and confirmations. If conditions go beyond local medical facilities abilities, we will offer evacuations covers to a certified hospital for more care.
  • All our safaris have an evacuation cover in case of any emergencies that require intensive care and attention.
  • Our Evacuation is facilitated by flying Doctor Service – The Amref International.
  • All guests are mandated to declare their medical condition with us, which will be kept under strict confidentiality and high privacy.
  • This is to help us know your current conditions incase you have.

 

Contact Our Safari Experts

Talk to us Directly and our ever available Joyland Safaris experts will reach you immediately.

Fill in Our Contact Form with the details you would want or Send us a Whatsapp text to reach us +254 723 433 138

MANDATORY REQUIREMENTS TO GUESTS NEEDED TO HAVE BEFORE TRAVELING

The following are to be forwarded to any before your travel to any of our destinations.

  • Valid COVID -19 certificate for past 14 days before travel
  •  Valid COVID -19 certificate / Results before boarding a plane to any of our destinations
  • Valid Visa (Encouraged to apply online via www.ecitizen.go.ke )/You may opt to get on arrival at the airport  which is more easy process as long as you have all the personal documents required
  • Valid Flight Return Tickets
  • Medical and Travel Insurance are mandatory
  • An extra 1000$ insurance for quarantining accommodation in cases where a guest is confirmed positive. (It’s refundable if paid together with a safari package)

 

Contact Our Safari Experts

Talk to us Directly and our ever available Joyland Safaris experts will reach you immediately. Fill in Our Contact Form with the details you Would want or Send us a Whatsapp text to reach us +254723433138

All Flights within East  Africa have their own Set Standard to observe the required minimum standards to operate.

We will keep you updated on any information relayed to us if we have booked you a flight.

Contact Our Safari Experts

Talk to us Directly and our ever available Joyland Safaris experts will reach you immediately. Fill in Our Contact Form with the details you Would want or Send us a Whatsapp text to reach us +254723433138

OFFICE EMERGENCY CONTACTS INCASE OF A CASE

  • Call Office Emergency Lines +254 20 2423649 / +254 723 433138
  • Whatsapp text to reach us +254 723 433138
  • Email info@joylandsafaris.com

Sleeping and Dining Arrangements, 

We have partnered with credible and certified Safari Camps, Lodges and Hotels to accommodate guests. Every property has their own Standard Operating Health and safety Protocols but all are approved by the Ministry of Health inline with the WHO  . So this will entirely depend with the property you will spend at.

We will always keep you posted on the protocols set in a property you have chosen for your safari.

Contact Our Safari Experts

Talk to us Directly and our ever available Joyland Safaris experts will reach you immediately. Fill in Our Contact Form with the details you Would want or Send us a Whatsapp text to reach us +254723433138

What Will Happen If a Guest Tested Positive?

  • After a confirmed case is confirmed while on Safari, a guest will be given medical attention from a nearby licensed hospital
  • After being taken to hospital, A guest who has tested positive will be evacuated immediately to Nairobi for proper Medical administration.
  • If they recover and confirmed by medical experts fit for travel, they will be able to continue with their safari or fly back home.
  • All contacts who were close to the guest will be quarantined for 14 days as per the government directives and protocols.
  • Quarantine costs are all on the guest bill. We advise you budget for around 1000 USD per person minimum, in just in case there are any positive cases while on your holiday.

Contact Our Safari Experts

Talk to us Directly and our ever available Joyland Safaris experts will reach you immediately. Fill in Our Contact Form with the details you Would want or Send us a Whatsapp text to reach us +254723433138

How will we conduct our Game drives and en route Journeys?

  • As previously stated, our Safari cars will carry a max 4 guests, and in cases of extra guests, we will add an extra car to facilitate the social distancing protocols.
  • Our Safari Guides will always have a mask on, and gloves while on safari or en route journeys.
  • Our Safari cars will be equipped with food hampers that will facilitate your hot lunch while on safari or game drive
  • You will be given a canvas chair and table and each will sit two guests with a 1.5-meter distance rule.
  • Every day before and after game drives, you will be sanitized, and the safari car will be cleaned and fumigated by our safari guide

Contact Our Safari Experts

Talk to us Directly and our ever available Joyland Safaris experts will reach you immediately. Fill in Our Contact Form with the details you Would want or Send us a Whatsapp text to reach us +254723433138

MEDICAL INSURANCE, MEDICAL HELP, AND EVACUATION COVERS

  • It’s mandatory that all Guests have Medical insurances that will be ideal in case of any health complications you get.
  • The properties we work with, have been certified by the Countries Ministry of Health. In case of any medical emergencies, it will be easier to access medical assistance
  • You will be subjected to mandatory testing and in cases of positive results, Guests will be taken into quarantine for further check-ups and confirmations. If conditions go beyond local medical facilities abilities, we will offer evacuations covers to a certified hospital for more care.
  • All our safaris have an evacuation cover in case of any emergencies that require intensive care and attention. Our Evacuation is facilitated by flying Doctor Service ..The Amref International.
  • All guests are mandated to declare their medical condition with us, which will be kept under strict confidentiality and high privacy. This is to help us know your current conditions incase you have.

 

Contact Our Safari Experts

Talk to us Directly and our ever available Joyland Safaris experts will reach you immediately. Fill in Our Contact Form with the details you Would want or Send us a Whatsapp text to reach us +254723433138

  • Each of our Safari Cars has a dedicated Safari Driver guide who takes care of their own jeeps. Each Safari guide ensures that the jeep is sanitized, fumigated, and stocked with relevant safety and basic items such as sanitizers, masks, gloves, reusable water bottles.
  • Our Safari cars will only carry a Max of 4 People, any extra will need an extra jeep. Each guest sits in designated sits, where social distancing is observed, next to a window, and able to reach the pop-up roof and enjoy game views.
  • The Sit next to the driver is left empty so as to allow the driver to enjoy the 1.5m distance rule, also to put his or her items safely and in close reach.
  • Our Freezers/cooler box  will be kept at the back seat of the land cruiser, or in the middle, to facilitate distribution of cold drinks. Once you open the feeder we request you sanitize your hands immediately you pick your drink, and sanitize the freezers handle as well.

Contact Our Safari Experts

Talk to us Directly and our ever available Joyland Safaris experts will reach you immediately. Fill in Our Contact Form with the details you Would want or Send us a Whatsapp text to reach us +254723433138

  • Once you land in Kenya Uganda Tanzania ,Zanzibar or Ethiopia, you will be met by our Team waiting to receive you. Our Safari Guides and Our Meet and Greet Team will ensure social distance is maintained, no handshakes and your luggage is well sanitized.
  • You will be served with a sanitizer and pack of gloves and surgical masks to kickstart your safe safari.
  • Your Temperature will be checked and confirmed. Your status will be recorded in our files to keep records for reference in case of a case.
  • The Tour Vehicle/Transfer vehicle will come well fumigated and sanitized. The Door handles will be sanitized too to enhance safety when opening the doors. Each Land cruiser Jeep/or Tour van will carry a maximum of 4 pax, observing the 1.5m rule distance.
  • After we finish our Safari, we will ensure we sanitized your luggage, sanitize you, and fumigate our land cruiser for the next safari adventure.
  • All contacts and temperature status before checking in at the airport lounge will be recorded so that we ensure we keep you and our guides safe.

Contact Our Safari Experts

Talk to us Directly and our ever available Joyland Safaris experts will reach you immediately. Fill in Our Contact Form with the details you Would want or Send us a Whatsapp text to reach us +254723433138