JOYLAND  SAFARIS OFFICE OPERATIONS
  1. All our core staff have valid covid-19 free certification not more than14 days old from a recognized government approved facility at the first time and subsequently maintain Covid-19 prevention guidelines prescribed by the Ministry of Health (MOH) and relevant agencies.
  2. We have provided approved facemasks, hand sanitizers/hand washing facility with running water and soap at the entrance and at other strategic locations in the premises which   are hygienically operated.
  3. We have provided contactless thermometer for body temperature check at the entrance for both staff and visitors.
  4. Have documented Standard Operating Procedure (SOP) for guest Management line with these protocols and MOH Covid-19 preventive guidelines as appropriate.
  5. We have created and will maintain a register of all staff &
  6. All staff have been instructed to wash or sanitize hands their before and immediately after entering the work premises and frequently while on shift, particularly after touching items or surfaces.
  7. All our staff offices have provision for adequate ventilation and maximized via wide openable windows.
  8. We have provided visible notices / signages and other sensitization information at the strategic locations/entrance on Covid-19 preventive measures, screening, frequent hand washing and sanitization and mandatory wearing of face masks.
  9. We have a Guest/visitors register and shall be kept and updated daily and include mobile contact & physical address for ease in contact tracing.
  10. We have Integrated technologies to enable automation, such as online or POS Credit card payment and mobile payment and we strongly discourage cash payments.
  11. Our wide office doors shall be left/wedged open to reduce surface touching or staff /security shall be deployed to open doors to limit their touching of surfaces.
  12. We have provided separate waste bins in the office and at strategic locations and appropriate method for collection and storage of used PPEs to ensure hygienic waste disposal with minimum contact.
  13. We have a documented list of emergency contacts, reporting system and evacuation procedures for any arising health related incidents at our offices.
  14. We have developed office staff work schedules and shifts and provided the option of working from home for some of our staff.
  15. All our public facilities (kitchen, washrooms, lobby/lounge etc) shall adhere to social distancing, frequent cleaning and disinfection and provided with adequate supply of hand washing and sanitizing facilities. Staff have been trained on the same.
  16. We have developed cleaning procedures with appropriate disinfectants/sanitizers focusing on guest’s body, luggage, travel documents and high-frequency touch points/surfaces.
  17. Office gadgets/equipment headsets, personal computers, desks, telephones are dedicated to one staff member.
  18. Guest/visitors register shall be kept and updated daily and should include mobile contact & physical address for ease in tracing. Whenever possible, minimum walk-in clients and encourage online bookings and meet guests in hotel .
  19. We will maintain records of sanitized areas/surfaces, detergents used and personnel involved in cleaning and sanitization process.

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